Reservations
We recommend that all services and treatments are scheduled in advance.
Check In
We request that, when scheduling a session, arrive at the Casas Brancas Spa 10 minutes in advance. Delays will be subject to reduction of time of service or treatment.
Cancellation Policy
The treatments chosen are specially scheduled for you with one of our professionals. We request that cancellations be informed 24 hours in advance. For any cancellation made less than four hours in advance we will charge a fee of 50% of the value of the treatment.
Valuable items
We suggest that you do not bring valuables to the Spa. We are not responsible for damages or losses.
Smoking and Alcohol
Smoking and alcohol consumption is strictly prohibited within the Spa. Alcohol consumption is not recommended prior to Spa treatments.
Tips
The tips are at the customer’s discretion.
Practice silence
To ensure that our guests can enjoy the peace atmosphere within the Casas Brancas Spa, we request that all visitors keep silence in the treatment and relaxation areas. Cell phones, pagers and electronic gadgets are discouraged.
Bathrobes and Swimsuits
For your comfort, we offer bathrobes and swimsuits for treatments and massages.
Pregnant women
Casas Brancas Boutique Hotel & Spa informs that the SPA staff is not authorized to perform any type of service in pregnant women under fourteen weeks of pregnancy.
Jacuzzi
It is essential to wear suitable bathing suits in the Jacuzzi.